RESIDENT SERVICES AT AVANT APARTMENTS Another special amenity at Avant is the Resident Services team.
The Avant Resident Services team is a dynamic and personable group of people that make sure the Avant residents are taken care of. Few apartment communities offer this service and at Avant, this department plays a key role in customer satisfaction. The professional Resident Services team is solely dedicated to improving the quality of the residents' lives by helping to resolve issues, being proactive on the resident's behalf and improving the resident experience overall while living at Avant.
The professionally trained Resident Services staff each has their own special area of expertise. Below describes the various Resident Services roles and how they help to improve the resident lifestyle at Avant:
- The Assistant Property Manager ensures that the team is providing the residents with the best possible customer service overall. They welcome the opportunity to help resolve any issues that may arise.
- The Bookkeeper is the Resident Service advocate that specializes in accounting issues. If a resident has questions with payment history, billing or anything financially-related, they are the first point person to contact.
- The Resident Service Coordinators specialize in community operations. They are pros at answering general questions about parking, storage, your lease, and assisting in receiving your rent payment.
With a solid, professionally-trained Resident Services team in place at Avant assisting with general or unique situations, scheduling special amenities, and organizing fun events, the residents have a place to go to ensure that their needs are being met and experience a great lifestyle while living at Avant.
To contact Resident Services please call 703.941.1583, email us at email@example.com or log into the Resident Portal.